Conversational AI and the New Future of Retail Contact Centers by Matt Whitmer It’s an all-too-familiar scene in retail contact centers: frazzled employees fielding repetitive
Read moreBroadcom sends cease-and-desist letters to subscription-less VMware users
Broadcom has been sending cease-and-desist letters to owners of VMware perpetual licenses with expired support contracts, Ars Technica has confirmed. Following its November 2023 acquisition
Read moreOpen source project curl is sick of users submitting “AI slop” vulnerabilities
“A threshold has been reached. We are effectively being DDoSed. If we could, we would charge them for this waste of our time,” wrote Daniel
Read moreApps like Kindle are already taking advantage of court-mandated iOS App Store changes
Last week, a federal judge ruled that Apple was in “willful violation” of a court injunction that required the company to refrain from “anticompetitive conduct
Read moreNvidia GeForce xx60 series is PC gaming’s default GPU, and a new one is out May 19
Nvidia will release the GeForce RTX 5060 on May 19 starting at $299, the company announced via press release today. The new card, a successor
Read moreLighter, cheaper Surface Laptop saves a little money but gives up a lot
Microsoft is releasing a pair of new Surface devices today, both models that undercut last year’s Surface Laptop and Surface Pro on price but also
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